Privacy Policy
Link Computer Technologies Ltd. is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have over it.
Section 01
Introduction
Welcome to Link Computer Technologies Ltd. ("Link Computer Technologies", "we", "our", or "us"). We are Bangladesh's most trusted IT retailer, operating since 2007 with 20+ stores across 64 districts. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or any of our services.
By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
Last Updated: April 20, 2026 · Effective Date: April 20, 2026
Section 02
Information We Collect
We collect the following categories of information:
Personal Identification
- Full name
- Email address
- Phone number
- National ID (for EMI applications)
- Delivery address
Transaction Data
- Order history and details
- Payment method (bKash, Nagad, VISA, etc.)
- Invoice and billing information
- Return and refund records
Technical Data
- IP address
- Browser type and version
- Device type and OS
- Pages visited and time spent
- Cookies and session data
Communication Data
- Support tickets and chat logs
- Complaint records
- Feedback and survey responses
- Email and SMS correspondence
Section 03
How We Use Your Information
We use your personal information for the following purposes:
Order Processing
To process, confirm, and fulfil your purchases, including delivery coordination and invoice generation.
Customer Support
To respond to your queries, complaints, and warranty claims through our hotline, email, and service centres.
Delivery & Logistics
To share necessary details with our courier partners for accurate and timely delivery across 64 districts.
Payment Processing
To process payments securely via bKash, Nagad, Rocket, VISA, Mastercard, AMEX, and EMI partners.
Analytics & Improvement
To analyse usage patterns and improve our website, product offerings, and customer experience.
Marketing & Offers
To send promotional offers, new arrivals, and deals — only with your consent. You may opt out at any time.
Legal Compliance
To comply with Bangladesh's laws, regulations, and lawful requests from government or regulatory authorities.
Section 06
Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your information.
SSL Encryption
All data transmitted between your browser and our servers is encrypted via SSL/TLS.
Secure Payments
Payment data is processed via PCI-DSS compliant gateways. We never store card details.
Access Controls
Employee access to personal data is strictly limited on a need-to-know basis.
Regular Audits
We conduct periodic security assessments and vulnerability testing on our systems.
While we use best-in-class security practices, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to addressing any breach promptly.
Section 07
Your Rights
As a Link Computer Technologies customer, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Deletion
Request deletion of your account and associated data (subject to legal retention requirements).
Right to Opt-Out
Unsubscribe from marketing communications at any time via email or account settings.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Withdraw Consent
Withdraw any consent you previously gave for data processing.
To exercise any of these rights, contact us at linkcomputer.bd@gmail.com or call our hotline at 01918 726658.
Section 08
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Section 09
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at linkcomputer.bd@gmail.com and we will promptly delete such information.
Section 10
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the 'Last Updated' date at the top of this page
- Send an email notification to registered customers
- Display a prominent notice on our website for 30 days
Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Section 11
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Hotline
01918 726658Address
Aysha Mansion (1st Floor), Opposite of Shahidi Masjid, 152 Puran Thana, Station Road, Kishoreganj-2300
We aim to respond to all data-related requests within 5 business days.
Questions about your privacy?
Our team is ready to help with any privacy-related concerns. We aim to respond within 5 business days.